Privacy Policy

Thank you for shopping at  info@forkums.com (“we”, “our”, “us”). We are committed to maintaining the privacy rights of our online visitors/customers (“you”, “your”, “yours”) and we have created this privacy statement to inform you of our practices involving the collection and use of your personal information

What information do we collect?

When you subscribe to our mailing list or create an account we collect your name and email address. The purpose of this subscription is to gather details so that we can provide you with up to date information on our products and services which you have requested from us. Every time we contact you, we will provide an option for you to un-subscribe from our mailing list.

If you place an order on our site we will ask for your billing and delivery addresses and telephone number to help use fulfil your order. We will also ask for your credit card details. We do not store your credit card details in our database.

To access, update or change your personal information simply log into your account on our Website and modify your details as required.

When you select to email a friend your wish-list or tell a friend about our Website, we request their email address from you to send them a one-time email. We do not use this third party email address for any other purpose unless that third party becomes a registered user on our Website.

We may request additional information such as age for online surveys, competitions or specific newsletter signups. We may also obtain additional information about your usage of our Website to help use develop and improve it.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience
    (your information helps us to better respond to your individual needs)

  • To improve our website
    (we continually strive to improve our website offerings based on the information and feedback we receive from you)

  • To improve customer service
    (your information helps us to more effectively respond to your customer service requests and support needs)

  • To process transactions
    Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

  • To send periodic emails
    The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

What information do we NOT collect?

We do not collect credit / debit card information. We use a third party payment processor to handle this information securely. None of your credit / debit card information is stored anywhere on this site.

Information sharing:

When fulfilling your order we may use your information for the purposes of the prevention and detection of fraud. We may also share specific information upon governmental request, in response to a court order, or when required by law to do so. We do not provide information to these agencies for marketing or commercial purposes.

We use a third party payment processor and a third party shipping agent to ensure the payment, and delivery of your purchased products. We may contract with other companies to provide certain services such as name and address verification, email distribution, market research and promotional purposes. These third parties have no authority to use your personal information for any promotional purposes.

Cookies:

A Cookie is a small data file that is stored by your Web browser on your computer. We use Cookies to keep track of your current shopping session, to enable you to proceed to checkout at any time and to personalise your online experience. If you do not accept Cookies you will be unable to use this website. Refer to the Help content of your browser for more information on selecting or deselecting Cookies.

Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart.

A cookie is a little word-file that is stored on your computer and contains information which helps the website to identify the visitor. Cookies enable us to offer our visitors better service. During the time you are on the website our web-server distributes a specific identity string to each visitor so that we don't mix them all together. To be able to use “Forkums & Co” most efficiently you should have the cookie function activated.

Links to Third-Party Sites:

In an attempt to provide you with increased value, we may from time to time include third party links on our Website. These linked sites have separate and independent privacy policies. We encourage you to review those policies when you visit those sites. This Privacy Policy Statement only covers our Website and does not cover any other website. We therefore have no responsibility or liability for the content and activities of these linked websites.

Blog disclosure:

If you use a blog or chat room on our site you should be aware that any personal information disclosed therein can be read, collected and used by other members of this forum to send you unsolicited messages. We are not responsible for the personal information users select to disclose in these forums.

Privacy of children on our website:

Our site is not intended for use by children under the age of 14. For that reason, we never collect or maintain information at our website from those we actually know are under the age of 14.

How to access or correct your information:

You can access your personally identifiable information that we collect online by logging into your account with your username and password that you created when you registered with us. The “Your account” link is located in the top right hand corner of this website.

Sale of assets:

In the unlikely event that our website or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.

Security:

We may use personal information provided by you in order to conduct appropriate anti-fraud checks. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. This is done only to confirm your identity - a credit check is not performed and your credit rating is unaffected.

Your rights

You have the right to ask us to stop using your personal data for direct marketing you might have opted in at some stage of your relationship with “Forkums & Co”. You can also delete cookies using functionality available in most of browsers.  If you have any doubts or concerns in this matter, please do not hesitate to contact us at email info@forkums.com

How to contact us::

If you have any questions or queries please click the Contact Us link at the bottom of this page / website.